ath Power helps financial services organizations grow by teaching the skills necessary to differentiate themselves from their competition. For almost two decades, it has been our business to understand exactly what makes a customer-focused financial institution succeed.
ath Power provides a broad range of customized training programs in business, professional, and cultural competencies. We offer customized methods for developing your front-line employees and executive management, as well as your sales and service positions.
Some of our training programs cover:
Customer Service Excellence
Sales Culture Management
Front-line Sales and Service
Skill Results-Oriented Coaching
As each client truly is unique in its general staffing make-up, management team objectives and internal training capabilities, we take a customized approach to front-line sales and service management, data communication and incentive and motivation programs. We have facilitated a wide variety of solutions in order to help our clients bridge the gap between their brand promise and the people who carry it out.
Our training team is made up of highly accomplished content developers, facilitators and consultants with proven track records in developing and implementing numerous sales and service-based programs. These industry leading executives and managers bring expertise in business development, consultative selling, needs-based selling and coaching, sales process development/integration and supervisory development as well as compliance training and audit, policy review and process integration.
We offer competitive pricing and a solid commitment to ensuring that your program is a continued success. Our long-term experience in achieving this standard is evidenced by the testimonials of our clients. We invite you to speak with any of them to hear what they have to say about our services and partnering relationships.
ath Power's Sales & Service Connections™
Our exclusive customer experience training and management development systems offer:
A customized, comprehensive solution which allows you to achieve an exceptional customer experience at every touch point -- internally and externally, across the organization
Tailored and flexible programs, based on your organization's unique products, services and corporate objectives
A mix of tools and processes that enable you to measure, monitor and improve performance
A cost-conscience solution that enhances what you have in place -- from competency standards, to incentives