by apc | Aug 14, 2019 | Blog
Having an excellent product is an important aspect of a successful business, of course. But what happens when a company focuses all of their time on perfecting their product, and not enough time on their customer experience? Sure, the experience directly with the...
by apc | Aug 8, 2019 | Blog
Managers wear many hats. When you look at their to-do lists, training their employees may not be at the top of the list, but it really should. There are a variety of excuses that managers use to avoid training. While these reasons to not train, or to push it off may...
