Distinguished panel presents cutting-edge session on big data dynamics and their impact on customer experience.
Frank Aloi, President and CEO at ath Power Consulting, spoke to attendees of this year’s Banking Analytics Symposium on a variety of big data dynamics and their impact on today’s banking customer experience environment. Aloi was accompanied by Ms.Renee Pezzi, SVP, Customer Experience at Citizens Bank and Mr. Jeff McMillan, Head of Global Advisory at Credit Suisse. The distinguished panel presented cutting-edge big data and analytics learnings on topics such as:
- Industry trends and opportunities
- Challenges and mitigation strategies
- High level data analysis
- Strategies and implementation expertise
The Banking Analytics Symposium is put on annually by American Banker. It brings the best people in the industry to one location for 3 days of presentations, interaction and learning on the hottest industry topics.