Upcoming Events

 New events coming soon.

 

Past Events

Complimentary Webinar
How to Survive Workplace and Market Changes in Banking Today

Date: Thursday, June 14, 2018
Time: 2:00 PM – 2:45 PM EDT

Carolyn Rivera has spent her career rooted in the corporate world, working with leaders in the banking industry to boost bottom-line results by better engaging their workforce. A recent finalist of the CBS television series “Survivor”, Carolyn identifies strengthening leadership in organizations as her current passion. In this webinar, she will dive into the workplace trends that are disrupting banks today, the current talent gap, and the changes certain generations are demanding in the banking space. She will provide insight into training techniques and workforce strategies that will help banks and credit unions not only adapt to evolving customer needs and expectations, but also embrace innovation and face industry challenges head-on.

In this webinar, you will:

  • Learn what specific skills are needed to thrive in the banking workforce today
  • Gain clear insight into the type of experience customers want from their bank – from the staff and branch layouts to self-service channels and technology
  • Find out how to attract the best young talent to banking
  • Discover potential ways to offset training costs

REGISTER NOW 

 

ath Power Thrive Series
Surviving to Thriving in the Banking Industry

May 11th, 2018
Orlando, FL

In this era, providing a seamless customer experience and building brand loyalty are not only necessities for survival, they can also boost the bottom line. The ath Power Thrive Series was designed to help financial institutions not only remain relevant in the current marketplace, but also to seize the opportunities that will generate growth and give them a competitive edge going forward.
This action-packed half-day event will bring together many of the brightest minds in banking and customer experience. Enjoy thought-provoking sessions, an interactive panel, networking, and more. Hear the latest research findings on industry trends, customer needs and expectations, and the challenges financial institutions are facing.
CBS “Survivor” finalist and ath Power Chief Learning Officer, Carolyn Rivera, will also share recommendations on how banks and credit unions can tackle the most difficult challenges and embrace industry change and innovation. Walk away with best practices and actionable insight that you can bring back and implement at your own institution.

Let’s thrive!

 

 

Bank Customer Experience Summit

September 19 – 21, 2017
Chicago, IL

Millennials and other digitally minded consumers are forcing financial institutions to rethink the way they do business. These consumers want to bank when and how it suits them.  Bank Customer Experience (BCX) Summit will provide bank executives with powerful insights on these trends and highlight innovative technology to help today’s financial institutions transform themselves to capture the next generation of consumers.

ath Power will be presenting a session at this event:

Mobile Banking: What More Can Apps Do?

Tuesday, September 19, 2017
9:30am

Jim Ensign, Chief Digital Officer, Republic Bank & Trust and MemoryBank
Ed O’BrienExecutive Vice President, Research and Strategy, ath Power

Bank of America recently revamped its mobile banking app to make it a more versatile tool for users. New functionalities include nearby rewards, budget tools and a shortcut that allows the user to view account balances without logging in. What more should financial institutions add to their apps to better serve the customer and more clearly differentiate from the competition?

 

 

* Use code ATHPOWER20 for 20% off registration!

 

BAI Beacon

October 4 -5, 2017
Atlanta, GA

Unlike other financial services conferences, BAI Beacon’s immersive, easy-to-navigate open-campus fosters an integrated and collaborative learning experience, where you’ll engage directly with experts from inside and outside the industry, like-minded peers, FinTech companies and leading industry solutions providers. Dive into the new Innovation Zone to learn more about disruptive new technologies, collaborate in small group huddle discussions to understand how your peers are leveraging technology and meet one-on-one with experts to get answers to your unique questions.

ath Power will be presenting a session at this event:

What Do Business Banking Customers Really Want in a Banking Partner: More Touch or More Technology?

Wednesday, October 4, 2017
2:00pm

Jason CohenSmall Business Digital Strategy, Wells Fargo
Ed O’BrienExecutive Vice President, Research and Strategy, ath Power
Pat O’DonnellSenior Vice President, KeyBank

With business banking clients, is it about access to more technology? Or more personal services? In reality, the answer lies in a smart balance of touch and technology. Learn how to get that balance right to best serve business banking customers at any point in their time-constrained lives.

 

 

* Use code T23 for $300 off registration!

 

Small Business Banking Conference

November 29 – December 1, 2017
Austin, TX

In order to originate small business loans profitably, banks need to increase cross sales, improve internal systems and/or partner with alternative lenders. Attend this year’s Small Business Banking conference to access thought leadership, best practices and leading solution providers.

ath Power will be presenting a session at this event: 

Leveraging Digital Banking to Improve the Small Business Customer Experience

Date/Time TBD

Brian O’ConnorHead of Business Banking Strategy, Citizens Bank
Ed O’BrienExecutive Vice President, Research and Strategy, ath Power

As financial institutions seek new and innovative ways to expand their reach to small businesses owners while keeping costs in line and meeting customer satisfaction expectations, many are looking toward digital banking to augment their branch capabilities. Many of these institutions are looking to replicate the shift toward the increased use of online and mobile banking in their small business lines of business. This shift means opportunities – and challenges – for today’s financial institutions, as they strive to get the right balance of touch and technology.

  • Discover the wants and needs of small business banking customers through voice-of-the-customer data provided in The ath Power Small Business Digital Banking Study™.
  • Learn which product attributes and services are important to small business owners when considering a primary business financial institution.
  • Find out which small business digital banking features should be on financial institutions’ product roadmaps.

 

 

* Use code VIP for $200 off registration!