Experience Research Solutions
Not every market research method works for every need. Our solutions toolbox is filled with world class, efficient, and highly effective solutions for your specific research needs.
Sometimes you need more than one research method in order to achieve your results or you might be unsure as to what the best tool or tools are to get the data you need.
Please click here to schedule a brief call with one of our Consultants who can easily help guide you as to what solution is best to use for your research needs within your budget.
Our ath Powerful Tool Box
I need a Mystery Shopping tool to evaluate service or sales standards, user experience, or audit compliance regulations.
I need an Online Focus Group tool. I want to interact real time with my data collection if I hear or see something that is interesting. I want to see facial expressions and do a deeper dive on sentiment.
I need a Survey tool to gather real-time data. It could be Online, via App, Phone, Mail or In-Person Intercept.
Before I use any of these other tools, I really need a Customer Journey Mapping tool. This will help me better understand the engagement path my customers take when engaging with our company.
I need a Social Media Monitoring tool to ensure my brand and reputation are not in any jeopardy on any social media sites.
While I use any of these tools, I need Interactive, Real-Time Reporting tools. This will help my organization take action on the data collected.
FEATURED RESEARCH TOOLS
3 easy to implement, budget friendly, experience and compliance measurement solutions.
Compliance Testing
As an organization trying to get back to a “Business As Usual” status is difficult at best during a crisis. With this pandemic many leaders are left to wonder as the entirety of the guidance provided by the CDC is…
“All employers need to consider how best to decrease the spread of acute respiratory illness and lower the impact of 2019-nCoV in their workplace in the event of an outbreak in the US. They should identify and communicate their objectives, which may include one or more of the following: (a) reducing transmission among staff, (b) protecting people who are at higher risk for adverse health complications, (c) maintaining business operations, and (d) minimizing adverse effects on other entities in their supply chains.”
If you need assistance in setting up best practices and then auditing employee and contractor adherence please call us. We can be in the field assisting in a matter of 48 hours.
Social Media Monitoring
The collected data from social media including reviews, ratings, and online feedback, allows organizations to manage, maintain, and improve their online brand reputation.
Our Social Media Monitoring (SMM) system automatically collects location specific feedback and reviews from over 50 sources and incorporates the data into easy to read, ready to action reports.
SMM comes complete with social media dashboards and scoring, making that information available to you in an easy, familiar and impactful manner.
This solution can be deployed within 24 hours.
Surveys
As a business owner or an organization trying to get back to a “Business As Usual” status, the entirety of the guidance provided by the CDC is as follows…“All employers need to consider how best to decrease the spread of acute respiratory illness and lower the impact of 2019-nCoV in their workplace in the event of an outbreak in the US…
They should identify and communicate their objectives, which may include one or more of the following: (a) reducing transmission among staff, (b) protecting people who are at higher risk for adverse health complications, (c) maintaining business operations, and (d) minimizing adverse effects on other entities in their supply chains.”
If you need assistance in setting up best practices and then auditing employee and contractor adherence please call us. We can be in the field assisting in a matter of 48 hours.