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Where did my customer get that idea? How social media scraping can save your business reputation
Did you know that 94% of consumers will consider a business that has a four-star rating, but only 57% will consider a business that has a three-star rating? When a consumer is shopping for a product or service, their experience often begins and ends with online reviews. Social media scraping collects all relevant data, in volume, from social media including reviews, ratings and online feedback. This information allows organizations to manage, maintain and improve their online brand and reputation. Get special access to our social media marketing and monitoring presentation by submitting this short form.
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