by apc | Aug 4, 2021 | Events
How are businesses responding to changing consumer behavior and engagement this year? When the COVID-19 pandemic hit hard in early 2020, shuttering stores and entertainment complexes, retailers had to pivot fast and faced a big decision: should they embrace the...
by apc | Jul 9, 2021 | Blog
Talent Optimization is a discipline that aligns business strategy to talent strategy to achieve desired business results. For companies with both Human Resources and Customer Experience departments, rarely (if ever) do the groups interact. This is one of the biggest...
