by apc | Aug 15, 2025 | Blog
Banking leaders face a significant challenge – 80% view employee turnover as their biggest problem for 2024 . Credit union sales training has become crucial for financial institutions trying to retain their workforce. The banking industry’s struggle...
by apc | Dec 15, 2020 | Blog
For nearly two decades, ath Power has been helping financial services and other organizations optimize operations, deliver on their brand promises, and maximize their sales potential with our nationally recognized financial service mystery shop programs. Our programs...
by apc | Sep 14, 2020 | Blog
All it takes is tuning in to the evening news to see that racial inequality is alive and well across our great nation. What some media outlets cover as protests, others dub riots, and the rift between those on either side of the line seems to widen on a daily basis....
by apc | Sep 10, 2020 | Blog
It should come as no surprise that happy employees equal a happy brand experience for your customers. What is less obvious is how to nurture your employees’ happiness in support of your brand. We know that employee training is a critical component supporting the...
by apc | Aug 25, 2020 | Blog
It’s hard to imagine that this time last year, the world was, by and large, unfamiliar with the term coronavirus. Now, COVID-19 rolls off the tongue with the same familiarity as a favorite quote, while dominating conversations about customer experience and why...
