by apc | Dec 15, 2020 | Blog
For nearly two decades, ath Power has been helping financial services and other organizations optimize operations, deliver on their brand promises, and maximize their sales potential with our nationally recognized financial service mystery shop programs. Our programs...
by apc | Sep 14, 2020 | Blog
All it takes is tuning in to the evening news to see that racial inequality is alive and well across our great nation. What some media outlets cover as protests, others dub riots, and the rift between those on either side of the line seems to widen on a daily basis....
by apc | Sep 10, 2020 | Blog
It should come as no surprise that happy employees equal a happy brand experience for your customers. What is less obvious is how to nurture your employees’ happiness in support of your brand. We know that employee training is a critical component supporting the...
by apc | Aug 25, 2020 | Blog
It’s hard to imagine that this time last year, the world was, by and large, unfamiliar with the term coronavirus. Now, COVID-19 rolls off the tongue with the same familiarity as a favorite quote, while dominating conversations about customer experience and why...
by apc | Jul 17, 2020 | Blog
As banks around the country reopen, there remains a great deal of uncertainty around how best to move forward. We’re all eager to return to some semblance of normalcy, but now is not the time for haste. Protect your customers, employees, and brand by embracing a...
