It is an exciting time in the world of payments as we witness developments like Digital Wallets, Peer-to-Peer Payments (P2P), Open Banking, and Artificial Intelligence evolve and become adopted by consumers as the norm. Through the mobile channel in particular, offline and online worlds are converging, blurring the distinctions between them, and in the process creating challenges and opportunities for payment providers. How banks respond to the uncertainty and ambiguity of the changing landscape will decisively determine their role in the rapidly forming future payments sector.
The ath Power Digital Payments Study™ examines key industry trends in digital payments, as well as consumer usage, adoption, experience, behaviors, and preferences. Additionally, it provides insight into how banks can leverage these findings to compete in this marketplace.
In Q2 of 2018, ath Power conducted a survey of 3,423 consumers across the U.S. and Canada to assess their digital payment needs and evaluate their current digital payment preferences and experience. Insights from the study span a number of areas, including peer-to-peer (P2P) payments, digital wallets, open banking, artificial intelligence, real-time payments, and security.
* Previous versions of each ath Power study are also available. Please email firstname.lastname@example.org with your request and a team member will assist you.
If you are interested in obtaining a customized competitive analysis for your own institution, please contact Kevin Nixon via email at email@example.com or call +1.978.474.6464 Ext. 138.