GSA Contract #: 47QRAA18D008G
GSA Schedule: 00CORP
Duns Code: 009398421
NAICS Codes: 541910, 541611, 541810, 611430
SIN #’s: 541 1000, 541 4A, 874 1, 874 4
Frank Aloi, ath Power Consulting
867 Turnpike Street, Ste 213 N. Andover, MA 01845-6142
978-474-6464 x103
faloi@athpower.com
www.athpower.com

 

ath Power Consulting is the leading provider of research and customer experience solutions for government and industry. Since our inception in 1997, organizations have turned to ath Power to help them improve customer and stakeholder experience, boost loyalty and satisfaction, maximize operational performance, deepen employee engagement, ensure compliance, and increase profitability. Clients choose ath Power for our world-class customer service, expert team, proven research methodologies, robust analytical capabilities, and innovative technology. Our deep industry knowledge and experience allow us to create custom research, strategy, and training programs unlike any of our competitors.

 

Proven Solutions

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Training & Development

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Strategic Consulting

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Compliance Audits

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Mystery Shop Research

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Survey Research

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Syndicated Research

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Competitive Intelligence

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Social Media Monitoring

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MSPA Elite 2019Award Winning:

ath Power Consulting has been named an “MSPA Elite Company” for five consecutive years. Award winners are considered the leading mystery shop and research organizations shouldering the advancement of the customer experience industry.

 

Sample Services:

  • Customer Experience Measurement Studies
  • Customer Satisfaction Tracking
  • Customer Attrition/Retention Assessments
  • Rewards and Incentive Shops
  • Exit and Closed Account Surveys
  • Quality Assessments
  • Post-Transaction Interviews
  • Online Research Surveys
  • Compliance Testing
  • Assessments of Potential Risk Against Regulations
  • Employee Engagement Studies
  • Internal Evaluations
  • Organizational Assessments
  • Marketing/Advertising Effectiveness Studies
  • Consumer Opinion and Image Audits
  • Market Expansion/Trending Studies
  • Market Positioning
  • Employee Training
  • And more…