
Bank Trainers Conference & Expo ’23
Bank Trainers Conference & Expo '23October 4 - October 6, 2023Sheraton New OrleansNew Orleans, LAapc's very own E.J. Kritz will be a presenter and speaker at the Conference for Bank & Credit Union Trainers. This event will be held in New Orleans, LA on October...

Ascend 2022
Ascend 2022September 19-21, 2022 Denver, CO November 14-16, 2022 Orlando, FLJoin us for the retirement industry's most comprehensive education conference! The retirement industry is constantly evolving as financial organizations continually face regulatory changes. At...

2022 Bank Customer Experience Summit
2022 Bank Customer Experience SummitAugust 31 - September 1, 2022Westin Chicago River NorthChicago, IL The Bank Customer Experience (BCX) Summit provides bank executives with powerful insights into current trends and innovative technology to help today’s financial...

2022 CX Forums Boston Experience Summit
2022 CX Forums Boston Experience Summit May 10, 2022City WineryBoston, MA CX Forums Boston Experience Summit brings together customer experience leaders from the Boston area for one full day of storytelling, sharing, connecting and building new relationships. Here,...

2022 INTERACTIVE CUSTOMER EXPERIENCE (ICX) SUMMIT
2022 INTERACTIVE CUSTOMER EXPERIENCE (ICX) SUMMIT June 1-3, 2022Hilton Columbus at EastonColumbus, OH You can catch our very own E.J. Kritz on Thursday June 2nd at 9:30 AM. E.J. is a panelist during the Intelligence & Insights: Using Data to Increase Engagements...

Webinar: Tactics to Drive Employee Engagement and Retention in the Public Sector
Webinar: Tactics to Drive Employee Engagement and Retention in the Public Sector For decades, leaders have rested on the belief that Happy Employees will naturally translate into Happy Customers. This is inclusive of the Public Sector when it comes to driving both...

ath Power Consulting Rebrands as apc and Announces New Offerings
-- Celebrating 25 Years in business, firm transforms its brand to better reflect mission to power the human experience -- Boston, MA [April 6, 2022] – ath Power Consulting, a recognized leader in CX research and training, today unveiled their new brand identity. After...

DIVERSIFIED JOINS THE H2D COLLECTIVE
Diversified, a leading global technology solutions provider, has joined the H2D Collective. The addition of Diversified will help support the Collective’s mission of filling the gap in humanizing digital experiences, closing the digital loop between external and physical experiences.

Webinar: Happy Employees DO NOT Equal Happy Customers
Webinar: Happy Employees DO NOT Equal Happy Customers For decades, business leaders have rested on the belief that Happy Employees will naturally translate into Happy Customers. But what if that’s no longer true? Or worse… what if it was never true? What if the...

Self-Service Innovation Summit 2021
The Self-Service Innovation Summit will examine advances in technology that are empowering businesses to provide products and services when, where and how consumers expect them. The event will cover self-service, kiosk and vending solutions that can be applied in a wide range of settings