Premier Provider
Government Capabilities Statement
ath Power Consulting (apc) is a premier provider of market research and employee training solutions for both the public and private sectors. Since 1997, organizations have turned to apc to help them measure and improve customer, patient, citizen, and stakeholder experience, boost loyalty and satisfaction, deepen employee engagement, maximize operational performance, ensure compliance, and increase profitability.
Clients choose apc for our world-class customer service, expert team, proven research methodologies, robust analytical capabilities, and innovative technology. Our deep industry knowledge and experience allow us to create custom research, strategy, and training programs unlike any of our competitors.
Sample Services
- Customer Experience Measurement Studies
- Customer Satisfaction Tracking
- Customer Attrition/Retention Assessments
- Rewards and Incentive Mystery Shops/Audits
- Quality Assessments
- Post-Transaction Interviews
- Online Research Surveys
- Compliance Testing
- Assessments of Potential Risk Against Regulations
- Employee Engagement Studies
- Internal Evaluations
- Organizational Assessments
- Leadership, Management, and Coaching Training
- Customer Loyalty and Experience Training
- Internal/External Relationship Management
- Process Improvement Guidance
- Communication Skill Development
- Executive/ 1:1 Coaching
- The Predictive Index©
- And much more…
GSA Contract #: 47QRAA18D008G
GSA Schedule: MAS
Duns Code: 009398421
NAICS Codes: 541910, 541611, 541810, 611430
Jessica Hamel, apc
978-474-6464 x107
jhamel@athpower.com
www.athpower.com