2022 INTERACTIVE CUSTOMER EXPERIENCE (ICX) SUMMIT
June 1-3, 2022
Hilton Columbus at Easton
You can catch our very own E.J. Kritz on Thursday June 2nd at 9:30 AM. E.J. is a panelist during the Intelligence & Insights: Using Data to Increase Engagements and Deliver Results breakout session. He will be joined by John Boerstler, Chief Veterans Experience Officer at the Department of Veterans Affairs and Tim Klatt, Director of Retail Strategies at La Macchia Group.
When it comes to data, there is the data you have and the data you wish you had. And then once you have that mountain of data, how do you determine what’s important? In this session, we’ll discuss dashboards and KPIs as well as generating relevant content and offers that ultimately lead to engagement and results. And through it all, the panel will share how to protect your consumers’ privacy so a high level of trust can be maintained.
Use code apc20 for 20% OFF