by apc | Jun 23, 2021 | Blog
Driving Change Through Employee Engagement How Government Organizations Can Leverage Employee Engagement Surveys to Improve Organizational Performance Years of research have shown that highly engaged employees are top performers and deliver better results than those...
by apc | May 26, 2021 | Blog
User Experience Research…What is it? The entire world has changed since the COVID-19 pandemic befell us. We are socially distanced, interacting behind face coverings and plexiglass, and the need to have customers make purchases and obtain service from us through...
by apc | Dec 15, 2020 | Blog
For nearly two decades, ath Power has been helping financial services and other organizations optimize operations, deliver on their brand promises, and maximize their sales potential with our nationally recognized financial service mystery shop programs. Our programs...
by apc | Nov 6, 2020 | Blog
No, this isn’t a pandemic-related question; however, the current climate has underscored the importance of social media marketing for retail banks. When it comes to social media marketing, inactive or non-existent social media accounts are synonymous with boarded up...
by apc | Nov 3, 2020 | Blog
We couldn’t agree more with American poet Maya Angelou, who once said: “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” This speaks to the importance of the user...
by apc | Oct 27, 2020 | Blog
Defending those with Disabilities John Keating famously cautioned, “No matter what anybody tells you, words and ideas can change the world.” That said, some words or phrases that are “on trend” sometimes feel tired or too familiar and so their...
